Privacy Policy

1. Personal Data We Collect

When you use our services or contact us, we may collect the following personal data:

• Name, email, phone number, address
• Payment information (if applicable)
• Account details if you sign up (email, password)

We collect this data when you:

• Fill out a form or contact us
• Request a quote or consultation
• Use our services or platforms
• Interact with us via email, phone, or social media

We may also collect technical data (e.g. IP address, browser type, device information) to help improve your experience.

2. How We Use Your Data

We use your data to:

• Provide and manage our services
• Respond to your inquiries and schedule meetings
• Send updates and offers (only with your consent)
• Analyze usage to improve our website and marketing campaigns

We never sell your data. Your information is only shared with trusted partners who help us deliver our services.

3. Cookies and Similar Technologies

We use Umami to count visits to our website. It sets no cookies and does not identify you.

Only with your consent, we also use:

• Google Analytics and Google Tag Manager, to understand how visitors use our website
• Google Ads and the Meta Pixel (Facebook and Instagram), to measure how our ads perform and to show our ads to people who have visited our website

These tools set cookies and send information about your visit (such as the pages you view, your IP address, browser and device) to Google and Meta, which may store it outside Quebec and Canada, including in the United States.

On your first visit, a banner asks for your choice. None of these tools load until you click “Accept”. Your choice is saved in your browser, and you can change it at any time with “Cookie settings” at the bottom of every page. You can also delete or block cookies in your browser settings.

4. Your Rights

You have the right to:

• Access, correct, or delete your personal data
• Withdraw your consent at any time
• Request a copy of the data we hold about you

To exercise any of these rights, please contact us using the information below.

5. Person Responsible for Personal Information

Houssine, Director of Marketing Flamingo, is the person responsible for the protection of personal information. Questions, requests to access or correct your data, and complaints are handled by this person.

6. Contact Us

For any questions or to manage your personal data, write to the person responsible for personal information at: info@marketingflamingo.ca